You must provide a copy of your packing slip or order with the item listed. If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. Shipping and handling charges are nonrefundable. All in all it was a piece of junk took forever to fill with air, so I decide to return it the very next day. Mr. Mitchell says he had safety mechanisms in place to catch the truck before it slammed to the ground. California consumers may exercise their CCPA rights here. Have a car complaint to add? To take advantage of this warranty, the product or part must be returned to us with transportation charges prepaid. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. See an associate for details or call customer service at 1-800-444-3353. If you do not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you. If our inspection verifies the defect, we will replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement. A Harbor Freight jack stand lawsuit alleges 1.7 million stands in the U.S. were sold with defects that made the jack stands too dangerous to use. 102. You must provide a copy of your packing slip or order with the item listed. We have invested millions of dollars in our own test labs and factories. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Get 10% Off Your Entire Purchase When You Open a New Account. It's just that simple! It went much better than I feared it might. 29 comments. Georgia plaintiff Markeith Mitchell purchased the Pittsburgh Automotive 6-ton jack stands (part number 61197) and used them a few times but allegedly experienced slip on the ratcheting mechanism while lifting his truck. It’s quick, effective and absolutely free! are trademarks of Autobeef LLC, All rights reserved. The jack stands were also allegedly unreasonably dangerous and caused damage to all buyers because the "jack stands were worthless in the condition they were purchased.". Items with a 20% re-stocking fee is subject to change at any time. However, consumers who suffered property damage or injuries caused by the jack stands are not included in the class action lawsuit. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. Please follow these steps before attempting to return a Pump or Sprayer: Battery recycling policies and options vary by state. This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance. The Harbor Freight jack stand lawsuit brings claims for breach of warranty, negligence and products liability. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. The jack stand class action lawsuit includes all consumers nationwide who purchased Harbor Freight jack stands with item numbers 56371, 61196 or 61197. The lawsuit says sales of the jack stands were negligent because the stands were "unmerchantable" and unfit for their intended purposes. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. The plaintiff says he stopped using the jack stands because he felt they were dangerous. Example: "Bad Brakes", "Toyota Recall", etc. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The Harbor Freight jack stand lawsuit was filed in the U.S. District Court for the Middle District of Georgia, Macon Division: Mitchell, et al., v. Harbor Freight Tools USA, Inc. Your website offers no help to people needing to solve problems. The lawsuit follows a Pittsburgh Automotive jack stand recall of 3-ton and 6-ton heavy duty steel jack stands sold by Harbor Freight. You can call customer service at 1-844-416-9141 to seek more details. Be prepared to provide your order number and a brief description of the reason for the return. We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. Add your complaint here, about any vehicle. If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. September 19, 2020 — A Harbor Freight jack stand lawsuit alleges 1.7 million stands in the U.S. were sold with defects that made the jack stands too dangerous to use. Harbor Freight Tools makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of 90 days beginning on the date of purchase or order. Proudly resolving consumer concerns since 2004. A 20% re-stocking fee may apply to an item being returned. This warranty gives you specific legal rights and you may have other rights that vary from state to state. Honda Accord Power Steering Problems Cause Petition, read stories from drivers who praise our work. Be prepared to provide your order number and a brief description of the reason for the return. For more information on how we collect and use this information, please review our Privacy Policy. We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product. Then I drove over to the other store nearby and picked up a new one. If you continue to use this site, you consent to this use of cookies. And we can sell them for a fraction of the price because we cut out the middleman and pass the savings on to you. If returning by mail, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT). Proof of purchase (e.g. UPDATE: I returned it to the store with no problems. According to the lawsuit, Mitchell tried to return the jack stands to the Harbor Freight store but a customer representative told him the jack stands were no longer under warranty and couldn't be returned. File a complaint and get it resolved.